#Sistem Pengendalian Manajemen (by Temy Setiawan)

Introduction

This tutorial focuses on the management control system, a crucial aspect for organizations aiming to enhance the likelihood of achieving their objectives through well-defined strategies. Understanding how to align employee behavior with company goals is key to successful management control. This guide will walk you through the primary considerations and steps involved in establishing an effective management control system.

Step 1: Assess Employee Understanding

• Determine Clarity of Roles: Ensure that employees know what is expected of them. This involves:
  • Clearly defining job roles and responsibilities.
  • Providing comprehensive training on tasks and processes.
• Evaluate Direction: Address any lack of direction by:
  • Implementing regular briefings or meetings to reinforce objectives.
  • Using visual aids such as flowcharts or job aids to clarify tasks.

Step 2: Enhance Employee Motivation

• Identify Motivational Factors: Understand what drives your employees. Consider:
  • Conducting surveys or informal discussions to gauge employee interests and incentives.
  • Recognizing individual and team achievements publicly to boost morale.
• Create an Engaging Environment: Foster a workplace that encourages optimal performance by:
  • Offering opportunities for professional development.
  • Providing a supportive atmosphere where employees can express concerns and suggestions.

Step 3: Address Personal Limitations

• Recognize Skills Gaps: Assess whether employees have the necessary skills and resources to perform their tasks effectively. This can be done through:
  • Regular performance reviews and feedback sessions.
  • Identifying areas where additional training may be required.
• Provide Resources and Tools: Ensure that employees have access to the tools they need for their success, such as:
  • Updated technology and software relevant to their work.
  • Ongoing support and mentorship programs.

Step 4: Implement Feedback Mechanisms

• Encourage Open Communication: Create channels for employees to provide feedback on their experiences and any challenges they face.
• Regularly Review and Adjust: Establish a routine for reviewing the effectiveness of the management control system, including:
  • Gathering data on performance metrics.
  • Making adjustments based on employee feedback and performance outcomes.

Conclusion

In summary, establishing an effective management control system involves ensuring employees understand their roles, motivating them to perform optimally, addressing personal limitations, and implementing feedback mechanisms. By following these steps, organizations can create a conducive environment for achieving strategic objectives. As a next step, consider scheduling a workshop or training session to discuss these concepts further with your team.